
Account Takeover Fraud Prevention
Please be aware of potential fraudulent texts, emails, or phone calls coming from people posing
Read MoreAssistance for Members Affected by the Government Shutdown
At Compass Community Credit Union, our commitment to our members and the communities we serve remains unwavering, especially during uncertain times like the current government shutdown. If you or your family have been affected, please know you are not alone. We’ve implemented support measures to help ease the burden, including:
Loan Payment Assistance If you have a Compass CCU loan, call us at 707-443-8662 to discuss loan modifications or payment deferments—with no fees. Share Certificate Account Withdrawals Need access to funds in a share certificate account? We’ll waive early withdrawal penalties to ensure you have the flexibility you need. Just stop by a branch or call us at 707-443-8662 to get started. Help Loan We understand that this may be a challenging time, and we want to support you. To help ease any financial burdens, we are offering a one-time loan of up to 2x your net pay, not to exceed $2,500, at a reduced interest rate of 5.99%. Just stop by a branch or call us at 707-443-8662 to get started.
We are proud to be your trusted financial partner. In times like these, we’re more committed than ever to providing the support and solutions you need. Please don’t hesitate to reach out—we’re here to help you navigate this period with as little financial stress as possible. |
Discover exclusive banking perks from Compass CCU. From competitive savings rates to personalized loans, our special offers are tailored to elevate your financial journey.
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Over 6,200 people in Humboldt, Del Norte, and Trinity Counties are Compass CCU members. It only takes a few minutes to open or add an account online including our Free Directional Checking.
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We are dedicated to supporting local events and programs that directly benefit our community and help build lasting relationships to help create a better place for everyone to live and work.
As a credit union, we offer many of the same products and services as a bank, but with better rates and a more personal touch that reflects our status as a not-for-profit organization.
“Making a difference in our community by providing solutions to achieve financial aspirations at any stage in life” is our mission statement and something we try to live by every day.
Let Compass CCU guide you to better banking — like Free Directional Checking that pays you and competitive rates on the best auto loans the area has to offer. We invite you to learn more about us by browsing our website or stopping into a branch.
Please be aware of potential fraudulent texts, emails, or phone calls coming from people posing
Read MoreLooking for a new or used car? Don’t head to the dealership without checking out
Read MoreWhether it’s excitement over a fake prize, fear from a supposed government official, or affection
Read MoreWhat should you do to protect your personal information?
Please be aware of potential fraudulent texts, emails, or phone calls coming from people posing as Compass Community Credit Union staff. These may very well be fraudulent and an attempt to take over your account.
As a reminder, Compass Community Credit Union will never contact you to ask for your personal information. If someone posing as a credit union employee asks you for information like your social security number, username and password, DO NOT RESPOND.
Contact us at 707-443-8662 immediately if you receive a suspicious request for private account information (you can also go to our website to verify our contact information).
How Can You Prevent Account Takeover Fraud?
• If someone posing as a staff member from Compass Community Credit Union contacts you by phone, email, or text message and wants you to share your account information, consider it fraud.
• Be cautious of someone posing as tech support from a software company, Adobe, Paypal, Amazon, or any other company that contacts you by phone, email, or text message and wants you to share your account information. Hang up and call the phone number listed on their website.
• If you receive a text or email asking for account information, do not reply. Ignore the message and do not call any phone numbers listed.
• If you receive a phone call that seems to be a phishing attempt, simply end the call. Be aware that area codes can be misleading: a local area code does not always guarantee the caller is local.
If you feel that you have been the victim of fraud, contact us at 707-443-8662 or visit our website to verify how to contact us.
SYSTEM MAINTENANCE:
Beginning October 25, 2025, from 8pm PST through October 26, 2025, 6:30am PST, Compass Connect, Online & Mobile Banking will not be available. Debit cards will have limited access as well. We apologize for the inconvenience.